Mediators are trained to work in difficult situations. The mediator acts as a neutral moderator and guides the parties through the process. Mediators help the parties to think "extraordinary" about possible solutions to disputes and expand the scope of possible solutions. Here are some benefits of using mediators:
Cost – The internal court referral program is covered by your filing fee. While outside mediators may charge comparable fees to attorneys, the mediation process usually takes significantly less time than handling a case through standard legal avenues.
While a case can take months or years to resolve in the hands of a lawyer or court, mediation usually makes a decision within a few hours. Taking less time means spending less on hourly expenses. You can also book a room, mediation, or reporter to solve disputes.
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Confidentiality – As long as the trial is open to the public, mediation will remain confidential. Nobody except the disputants and the mediator knows what happened.
Confidentiality in mediation is so important that in many cases the legal system is unable to compel the mediator to testify in court about the content or progress of the mediation.
Control – Mediation increases the control parties have over the solution. In court cases, the parties get a decision, but control depends on the judge or jury. Oftentimes, the judge or jury is unable to make a decision that arises in mediation. In this way, mediation is more likely to lead to mutually agreed outcomes between the parties.